WILL THERE BE SOMEONE ON-SITE WHILE I'M THERE?
Yes, there will be a staff member on hand during your appointment to answer any questions and offer assistance.
DO YOU SELL ANYTHING BESIDES SELF-SERVICE, GROOMING AND TRAINING?
Yes! We have a small retail section, which includes treats, food, toys, and LickiMats.
MY DOG HAS FLEAS AND/OR TICKS. CAN I BRING HIM FOR A BATH?
At Happy Henry’s!, we aim to keep the salon free from fleas and ticks. If your dog has multiple fleas and ticks, we ask that you refrain from coming in until the flea or tick problem is under control. Dogs with a flea or tick infestation carry a risk of anaemia, infections, tapeworms and have other health problems. We recommend you seek advice from your vet on how best to treat infestations and keep the bugs at bay on an ongoing basis. If your dog arrives with fleas we will charge and additional £10 to fumigate the salon. Thank you for understanding.
WILL MY DOG BE SAFE?
At Happy Henry’s! safety is very important. We have double door security to prevent runaways and we ask clients to ensure their dog is in a secure space before taking off their lead.
Appointment times will be staggered to minimise the likelihood of dogs coming into contact with each other.
MY DOG CAN BE AGGRESSIVE AROUND DOGS. CAN I STILL COME?
We prefer to not label our dogs as aggressive, but rather pessimistic, and they just sometimes get anxious and uncertain when presented with new environments or situations. We all have bad days, right? We'd love to meet your naughty but nice four-legged (or three, or two for that matter) furry family member. Just let us know and we can arrange for you to visit during a quiet time initially so they can get comfortable and do some serious sniffing. We'll also give them treats, so what's not to like about that?
BUT MY DOG IS SUPER-DUPER FRIENDLY AND THE BEST-BEHAVED DOG IN THE WHOLE WIDE WORLD. I DON'T NEED TO USE A LEAD DO I?
That's awesome! However, since many dogs do not appreciate a bouncing ball of fluff in their face or sniffing of their bums, all owners must remain in full control of their dogs at all times. No dog is allowed into Happy Henry’s! without wearing a collar (or harness) that’s attached to a lead that you're holding. If your dog shows aggression or bites another dog or a human, owners will be responsible for any and all related medical bills, recovery costs, and loss of income. If in doubt, we recommend owners use muzzles to ensure everyone's safety (we love teaching positive muzzle training!).
I'M A NEW DOG OWNER. CAN I COME?
Congratulations! That's fabulous news and we're excited to meet you and your new family member. If you are a new pet owner or it’s your first time bringing your dog to Happy Henry’s!,
let us know, and we will endeavour to make an appointment for you at a quieter time of day. Our goal is to make it a fun experience. Free treats will be provided!
I ADOPTED A RESCUE PUP, CAN I BRING THEM?
Double congrats to you!! We love love love rescues. Since it can take several weeks for a rescue to get comfortable with their new owners and new home environment, we would suggest not coming to us as soon as you pick up your new friend. Give them time to settle in and adjust, and ensure their first experience at Happy Henry's! is fabulous.
WHAT'S THE BOTTOM LINE?
Owners and walkers who bring their dogs to Happy Henry's! or self-service do so at their own risk.
WHAT DO YOU DO WITH THE INFORMATION I PROVIDE YOU?
Under no circumstances will be sell your information to third party marketers. The information we hold is only used to communicate with you about the services you have ordered or paid for, or if we deem the information we send you would be of interest to you and your dog.
We look forward to welcoming you at Amerton Farm, Staffordshire soon.